| Robert D. McCrie - 2001 - 440 páginas
...following presents the essence of the Blanchard-Johnson human relations strategy: 1. Tell people beforehand that you are going to let them know how they are doing and in no uncertain terms. The first half of the reprimand: 2. Reprimand people immediately. 3. Tell... | |
| Jami J. St. Clair, Jo Ann Given - 2003 - 312 páginas
...that you support their success in the organization. One-minute reprimands 1. Tell people beforehand that you are going to let them know how they are doing and in no uncertain terms. 2. Reprimand people immediately. 3. Tell people what they did wrong - be... | |
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