 | Robert D. McCrie - 2001 - 440 páginas
...catching an employee "doing something right," reinforcing this desirable behavior: 1. Tell people up front that you are going to let them know how they are doing. 2. Praise people immediately. 3. Tell people what they did right; be specific. 4. Tell people how good... | |
 | Jami J. St. Clair, Jo Ann Given - 2003 - 312 páginas
...are not praised until the end of their training period. One-minute praisings 1 . Tell people up front that you are going to let them know how they are doing. 2. Praise people immediately. 3. Tell people what they did right - be specific. 4. Tell people how... | |
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Tell people up front that you are going to let them know how they are doing. 2. Praise people immediately. 3. Tell people what they did right— be specific. 4. Tell people how good you feel about what they did right, and how it helps the organization... 