Principles of Quality Costs: Principles, Implementation and UseJack Campanella ASQ Quality Press, 1999 M01 1 - 219 páginas This edition includes information on the quality costs systems involved with the education, service, banking and software development industries. Additional information on team-based problem-solving, customer satisfaction, and the costs involved with the defense industry are also offered. |
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Principles of Quality Costs: Principles, Implementation, and Use Jack Campanella Vista de fragmentos - 1990 |
Principles of Quality Costs: Principles, Implementation, and Use Jack Campanella Vista de fragmentos - 1990 |