CUSTOMS SERVICEWIDE OFFICE 5 The EEO Office determines internal EEO and affirmative action compliance and examines and assesses EEO conditions. The Office's staff provides expert opinions, guidance, and direction to executives, managers, and employees on equal employment opportunity and affirmative action issues. Affirmative Employment Program Objective: To insure that equal opportunity principles are applied and special concerns of minorities and women are addressed in the development, implementation, and evaluation of all personnel actions relating to: Discrimination Complaints Processing Program. a Objective: To provide a mechanism for employees and applicants to call attention to possible EO problems within the Customs Service, encourage informal resolution of complaints and assure prompt and unbiased settlement of complaints. Components: • Informal Resolution Process • Formal Resolution Process Headquarters EO Program. Objective: To provide a comprehensive EO program that addresses and responds to the need of Headquarters employees and management officials. Components: • Affirmative Employment Program • Special Emphasis Program • Discrimination Complaints Process EEO STAFF DIRECTORY SERVICEWIDE Earl M. Mitchell Bradley Veloz, Jr. Nadine L. Elzy NORTHEAST REGION George Washington, Jr. NEW YORK REGION Luz Padilla SOUTHEAST REGION Rosalinda Escamilla SOUTH CENTRAL REGION Calvin Smith SOUTHWEST REGION David Garza PACIFIC REGION Anna Morales NORTH CENTRAL REGION Jose Gonzales It is the policy of the U.S. Customs Service to provide equal opportunity for all employees and applicants without regard for such non-merit factors as race, religion, color, sex, age, national origin or handicap conditions. The concept of Equal Opportunity is intrinsic to good management and to successful accomplishment of Customs' mission. Managers and supervisors at all levels are responsible for applying the principles of Equal Opportunity to every aspect of personnel policies and practices, or actions affecting employment. 1 in Slaul Commissioner of Customs |