Blackwell's Five-Minute Veterinary Practice Management Consult

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Lowell Ackerman
John Wiley & Sons, 2006 M08 30 - 654 páginas
Blackwell's Five-Minute Veterinary Practice Management Consult is a comprehensive, one-stop reference text on all things management related, from understanding the marketplace in which veterinarians practice, to appreciating hospital finances, to the nuts and bolts of marketing services for a veterinary practice. Topics are covered in a thorough but concise format and provide invaluable information for practice owners, administrators, associates and staff.

Key Features:
? follows the popular Five-Minute Veterinary Consult structured format
? consistency of presentation makes for easy information retrieval
? focus is on practical rather than theoretical solutions for veterinary practice
issues
? Provides examples within relevant topics

Sections include:
? The veterinary marketplace
? Client relationship management
? Communications
? Financial management
? Cash management
? Human resources
? Marketing management
? Operations management
? Administrative management
? Practice safety
? Legal Issues
? Planning & Decision-making
? Facility management, design and construction
Plus, appendices, list of abbreviations, glossary, and more!

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Contenido

Chapter
5
Chapter
7
Chapter
9
Chapter
11
E Finding More Information on Practice Management Topics
601
Glossary
607
Index
631
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Acerca del autor (2006)

Lowell Ackerman, DVM, DACVD, MBA, MPA. Bizvet, Inc., Westborough, Mass.
www.bizvet.com

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