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Brother Philip Nelan
Director of Handicapped Services
Projects for Industry Program
National Restaurant Association
1200 Seventeenth Street, N.W.
Washington, DC 20036
Dear Brother Philip:

Thank you for appearing before the Subcommittee to testify
with regard to the employment of the disabled in the restaurant
industry and the Americans with Disabilities Act.

Your comments and prepared statement will become an important part of the hearing record. Unfortunately, the questioning of your panel was somewhat abbreviated. I would therefore, appreciate your responding, in writing. to the following two questions by August 2. 1989, the date the hearing record is due to close:

(1) Your industry obviously has had a great deal of
experience--and success--in employment of the disabled. What
kinds of problems, if any, has the industry encountered and
dealt with in bringing the disabled into the workforce?

(2) You noted in the closing pages of your testimony that
'civil rights-type legislation such as the Americans with
Disabilities Act will not be particularly helpful to millions of
handicapped people if it is not accompanied by an increase in
the resources necessary to train and place these individuals in
suitable jobs.' Please expand on this point. Who would you
suggest should provide this increase? What level of resources
are you talking about, and what exact purpose would they be put?

Brother Philip Nelan
Page 2
July 20, 1989

Should you have any questions, feel free to call either Pat Morrissey (225-7101) or Randy Johnson (225-3725).

Thank you, again, for appearing before the Subcommittee.


Ranking Republican
Select Education Subcommittee


Leading the Foodservice Hospitality Industry
200 SEVENTEENTH STREET NW.. WASHINGTON. OC 20036 2097 2028331-5900 FAX: 202331-209




National Restaurant Association's Testimony

July 18, 1989

Before the House Sub-Committee on Labor and Education

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1. What problems to you encounter in promoting the program?

The vastness of the hospitality industries precludes bringing the program for employing workers with disabilities to 11 but segments of the industry, significant as they are, except for continuous vigorous promotion of the program. The ideal aim is to have established fin relationships between the industry and all its parts and public and private training agencies.

The size and complications of corporate organizations in many instances prevent eliciting response for inaugurating programs from the important echelons of administration. Where corporate policy from the top down has embraced the program, still the appropriate personnel, managers, etc. in lower echelons must be ready to implement it.

Problems of these kinds multiply as efforts reach to involving franchisees, identifying then and making contact with the franchises. Though the membership of the Association forms the care of the industry and is "informed" by publications, seminars, and through organizational channels, a large segment of the 650,000 food and beverage

units remain to be converted.

on the side of rehabilitation services, whether public

or private, training programs for job-placement counselors need constant renenforcement. In response to inquiries about approaching industry, we have published a "how-to" pamphlet, Marketing Placements and distributed 20,000; they are still

in demand.

Great organizations in the training sector stand for the Rost part independently: -- state vocational rehabilitation services, Association of Rehabilitation Facilities, National Association of Retarded citizens, and hundreds of local training agencies. Stronger coalitions in local areas among them with the state divisional offices to coordinate training and placement would give industry better means of contact with sources of workers and probably create bonds of relations.

For purposes of evaluation, a means of discovering the actual numbers of disabled persons placed annually in various industries nationally through both the public and private training/placement programs needs to be created.

RSA's efforts at setting up evaluation "standards" and "indicators" need to look closely into industry's participation in PWI. The same overall "standards" and "indicators" for direct training and placement are not compatible with industry's liaison role.

2. What would you suggest this program do to increase

training and placement in competitive employment of
persons with disabilities?

The 6 to 8 million persons with impairments of working age, not trained and a large percentage not working, indicates that better and expanded programs already existing

should be tremendously enhanced.

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