Executive Summary disability; however, no data addressed the question of why some never applied. Answering the third question, GAO found most VR clients received only On the fourth question, GAO concluded that evidence on VR results was Principal Findings Who Is Potentially Eligible and Who Accepted? The 14 to 18 million figure of those potentially eligible represented an Executive Summary What Services Are What Is Their Effect on modification of the employability criterion in the Rehabilitation Beyond the two initial services (diagnosis and evaluation, and counseling), about half of VR clients also received some type of skill-enhancing service, such as education or training. Smaller percentages of clients received other services targeted on difficulties associated with their specific disabilities. No data were available to allow GAO to evaluate whether the disparities in purchased services noted previously were appropriate. By RSA's definition, about 60 to 70 percent of clients accepted for services were rehabilitated—that is, they completed the planned services and then held a job for at least 60 days. Some clients held a job before they were referred for VR, of course, but more worked for wages immediately after closure than before (from 8 to 18 percentage points more, depending on the type of disability). Although this wage-earning group shrank in subsequent years, average earnings did rise, and rehabilitants continued to do better than dropouts. GAO'S statistical analyses to control as much as possible for prior more. In contrast, clients who were not rehabilitated had long-term economic outcomes very similar to those for clients who dropped out. This raises Executive Summary questions about the program's impact because this group, on average, remained in the program for as long as rehabilitated clients and received up to two thirds of the VR agency-purchased services received by a fully rehabilitated client. Recommendations GAO recommends that the Commissioner of RSA begin the review, authorized in the 1992 amendments to the Rehabilitation Act, of the adequacy of existing VR data for various users, with particular emphasis on measures of the VR referral process and of the cost, intensity, and frequency of services. In addition, GAO recommends that RSA determine why disparities exist in the cost of purchased services for clients of different races. To better evaluate the economic impact of the VR program, RSA should continue its commitment to a longitudinal study of the VR program, and the Secretary of Education and the Secretary of Health and Human Services should negotiate an agreement to produce updated computer matches of client and earnings data. Finally, to explore the broader issues of who can be served, at what intensity, and with what results, GAO recommends that the Secretary of Education take steps to establish the National Commission on Rehabilitation Services authorized by the 1992 amendments. The Commission can review GAO's findings and other up-to-date information on VR outcomes in order to derive recommendations for the future direction of the program, particularly for the next reauthorization. Agency Comments Responsible officials of the Department of Education provided oral comments on the findings, conclusions, and recommendations in this report. Although they raised a number of issues about GAO's analysis, in general they agreed with GAO's recommendations. |