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by 4.510 consumers in 13 surveys. They received an average
Laportance rating of 86% and an average satisfaction rating of 37%.
There is an extreme shortage of accessible, affordable housing for people with disabilities.
• Eligibility requireaents and regulations keep some disabled
consumers, especially the nonelderly who live with fuily readers or attendants, from living in public or subsidized housing.
Builders do not comply with existing laws, where laws exist, chat require building a certain percentage of accessible units.
Builders are unaware of laws, access codes, and modifications necessary for accessibility.
• Managers and directors of public housing ire unaware of, and
often indifferent to, the needs of disabled tenants.
Talk to owners if the sanager is uncooperative.
Disabled and low-income people should be able to rely on social service agencies for housing assistance.
cicies need more feedback from disabled consumers on housing needs of people with disabilities.
Local consumer groups can bring complaints to local housing authorities.
Consumers can be educated to be aware of tenant rights and caise soney to finance suits when necessary.
· Disabled residents should bacone fmiliar with codes, where
to file complaints where codes don't exist, and how to introduce legislation.
• Groups can obtain 202 and other HUD loans for accessible
housing and manage the housing units thenselves.
Examine eligibility requirements for subsidized housing. Use net, not fross incone, as they did in Los Angeles.
• A consumer group in Los Angeles located two HUD projects in good
neighborhoods to lessen the likelihood of crine and inprove surroundings. The Telephone Pioneers donated money and labor to upgrade the structure.
• Establish subsidized housing adoinistered by occupants.' Provide
Incone subsidy within housing cooperatives.
Sono congunities in Minnesoto provide vouchers to subsidize rent for housing anywhere in the community.
Establish a referral network for accessible, affordable housing.
• Enforce existing laws, setting uide « certain number of units for
people with disabilities.
• Consumers need to educate building professionals and make
• Advocate for statewide legislation to encourage adaptability of
• Conswers need to lobby elected officius on lack of accessible
• Disabled community renbers need to get on housing boards.
• Educate disabled hoveowners about programs to help nodify their
hones for access and safety.
INSURANCE FOR AUTO, LIFE, AD LIABILITY
This issue refers to the availability and affordability of
auto, life, and liability insurance for people with disabilities.
This ita was selected us t ujor probler by 2.355 people completing
two surveys. It received an averuge inportance rating of 89% and an
• Insurance preaiuas are noro expensive for people with disabilities.
• Insurance companies discrieinate based on disability. -Conswer-Generated Alternatives
Have a roup of disabled people discuss possible solutions with insurance companies regarding adequate prices.
INSURANCE FOR HEALTH CARE
One survey questions related to the allordability of health
Insurance was identified un.relative problen by 5.624 consumers in
2 surveys. It received an average inportance rating of 86% and an
average satisfaction rating of 38%.
Disabled consumers cannot buy health insurance because of their disability and/or pre-existing conditions.
Disabled consumers cannot afford health insurance.
Health insurance often does not cover supplies, equipaent, regular nedications, or therapies used by disabled consumers.
• Inability to purchase individual health insurance and exclusion
fron sone group policies are serious disincentives to individuals with disabilities looking for work.
Consumer groups can advocate for national health insurance.
Disabled consurers can set up health insurance cooperatives as they did in Los Angeles.
Shared risk insurance is an option so consumers with disabilities and pre-existing conditions can get group Insurance.
Educate consumers about supplemental insurance available through groups such as MRP, professional associations, credit card holders' benefits, etc.
Publicize the fact that laws in some states (such as Missouri and Kansas) prohibit Insurance companies from discriainating against persons with disabilities.
Independent living centers can: train and assist consumers in filling out forns; challenge actions and policies of Medicaid, Medicare, and insurance coapanies; and assist in advocacy. coaplaints, and appeals processes.
Get information froa and aake use of the state Insurance conaissioner's office.
MOODIA PORTRAYAL AND PUBLIC INFORMATION
Three survey itens related to redio portrayal of people with
disabilities and their access to Information about services,
benefits, and progruas were selected u probleas. They were
selected as probleus by 7.547 conswers in 3 surveys. The itens
received an average laportance rating of 81% and an average
satisfaction rating of 39%.
• The sedie do not provide enough information about what is
available for disabled citizens.
• The redio portray people with disabilities in a negative and
unrealistic way. preferring the sensational or pitiful to the
everyday and human side of disability. Consumer-Generated Alternatives
Conswer groups should bring accessibility and independent living issues to the attention of the press.
• Consumers should ronitor coverage of disability issues.
• Consumers should educate the media to correct negative portrayals
Issues related to safe access to public places, including
availability of curb cuts, accessible entrances, and snow removal.
have been selected as aajor problens. Two related survey iteas were chosen by 204 consumers in 2 different surveys, with an average
Laportance rating of 81% and an average satisfaction rating of 48%.
Consumer Identified Dinensions
Disabled citizens ir forced to stay hong or use the street, because curb cuts and sidewalks are absent or inadequate, or in some instances, snow is not renoved proaptly.
Many public buildings are totally inaccessible or technically accessible with inadequate or unsale access.
Discuss anong disabled consumers key areas that need to be sade accessible.
Make up a priority list of access and safety issues for each year.
Describe probleas in newsletters, and solicit opinions frou other disabled compunity senbers.
orfer sodification assistance to owners of inaccessible buildings and appropriate governsent and social agencies.
orfer assistance to government agencies on ways to increase the safety of streets and sidewalks.
SOCIAL SERVICES AND BENEFITS
Five survey itens related to information social agencies
provide to consumers about services and legal issues were selected
as bajor problems in 7 surveys.
A total of 3.964 consumers
responded to these questions, with an average laportance rating of
88% and an average satisfaction rating of 50%.
· Social service agencies fail to infor disabled consumers about
all services available to then through their own agency, other agencies, or the community. Benefits or services froe one agency can liit benefits or services from another agency.
Most social service agencies are unaware of services available at other agencies.
Disabled people are referred from one agency to another, often encountering agencies unable to serve then or refusing services.