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SAGHANDE & OFT DIVISIO
AVIATION SAFETY MANAGEMENT: CONTINENTAL

AIRLINES A CASE STUDY

HEARINGS

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Government Operations, Government Activities
and Transportation Subcommittee,
AVIATION SAFETY MANAGEMENT: CONTINENTAL

AIRLINESA CASE STUDY

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HEARINGS

BEFORE A

SUBCOMMITTEE OF THE

COMMITTEE ON
GOVERNMENT OPERATIONS
HOUSE OF REPRESENTATIVES

NINETY-EIGHTH CONGRESS

SECOND SESSION

JUNE 13 AND 14, 1984

Printed for the use of the Committee on Government Operations

U.S. GOVERNMENT PRINTING OFFICE

39-223 0

WASHINGTON : 1984

COMMITTEE ON GOVERNMENT OPERATIONS

JACK BROOKS, Texas, Chairman DON FUQUA, Florida

FRANK HORTON, New York JOHN CONYERS, JR., Michigan

JOHN N. ERLENBORN, Illinois CARDISS COLLINS, Illinois

THOMAS N. KINDNESS, Ohio GLENN ENGLISH, Oklahoma

ROBERT S. WALKER, Pennsylvania ELLIOTT H. LEVITAS, Georgia

LYLE WILLIAMS, Ohio HENRY A. WAXMAN, California

WILLIAM F. CLINGER, JR., Pennsylvania TED WEISS, New York

RAYMOND J. MCGRATH, New York MIKE SYNAR, Oklahoma

JUDD GREGG, New Hampshire STEPHEN L. NEAL, North Carolina

DAN BURTON, Indiana DOUG BARNARD, JR., Georgia

JOHN R. McKERNAN, JR., Maine BARNEY FRANK, Massachusetts

TOM LEWIS, Florida TOM LANTOS, California

ALFRED A. (AL) MCCANDLESS, California RONALD D. COLEMAN, Texas

LARRY E. CRAIG, Idaho
ROBERT E. WISE, JR., West Virginia DAN SCHAEFER, Colorado
BARBARA BOXER, California
SANDER M. LEVIN, Michigan
BUDDY MACKAY, Florida
MEL LEVINE, California
MAJOR R. OWENS, New York
EDOLPHUS TOWNS, New York
JOHN M. SPRATT, JR., South Carolina
JOE KOLTER, Pennsylvania
BEN ERDREICH, Alabama
GERALD D. KLECZKA, Wisconsin

WILLIAM M. JONES, General Counsel

JOHN E. MOORE, Staff Administrator
JOHN M. DUNCAN, Minority Staff Director

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1984a

GOVERNMENT ACTIVITIES AND TRANSPORTATION SUBCOMMITTEE

CARDISS COLLINS, Illinois, Chairwoman MAJOR R. OWENS, New York

RAYMOND J. MCGRATH, New York BARBARA BOXER, California

ALFRED A. (AL) MOCANDLESS, California TOM LANTOS, California

DAN SCHAEFER, Colorado
ROBERT E. WISE, JR., West Virginia
GERALD D. KLECZKA, Wisconsin

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B134 38.9055

CONTENTS

Page

Hearings held on-

June 13.

1

June 14..

425

Statement of

Burnett, James, Chairman, National Transportation Safety Board, accom-

panied by Herbert Banks, Director, Bureau of Field Operations, and

Alan Crawford, Senior Aviation Investigator, Los Angeles Field Office ... 472

Clayton, Myra, member, Union of Flight Attendants.....

133

Collins, Hon. Cardiss, a Representative in Congress from the State of

Illinois, and chairwoman, Government Activities and Transportation

Subcommittee: Opening statement

1

Duffy, Capt. Henry A., president, Air Line Pilots Association, accompa-

nied by Harold Marthinsen, director of accident investigation; Capt.

Don McClure, member, ALPA Accident Investigation Board; Capt. Wil-

liam Laughlin, former chief pilot, Continental Airlines; and Dr. Philip

McGraw, psychologist ..

14

Engen, Donald D., Administrator, Federal Aviation Administration, ac-

companied by H.C. McClure, Director, Western Pacific Region, and

Anthony J. Broderick, Deputy Assistant Administrator for Aviation

Standards

427

Onstad, Clark, vice president, governmental affairs, Continental Airlines,

accompanied by Richard M. Adams, senior vice president of operations;
Capt. Richard Hillman, senior director of flying; and Rae Tate, manag-
er, inflight training and procedures

147
Letters, statements, etc., submitted for the record by-

Adams, Richard M., senior vice president of operations, Continental Air-
lines: 112 FCC violations. .....

153-220
Air Transport Association of America: Prepared statement.

3-12

Burnett, James, Chairman, National Transportation Safety Board:

Board reports concerning Continental Airlines and other airlines 492-497

Excerpt from the Federal Register of September 11, 1980.

500-501

Prepared statement..

476-484

Collins, Hon. Cardiss, a Representative in Congress from the State of

Illinois, and chairwoman, Government Activities and Transportation

Subcommittee: December 20, 1983, memorandum concerning new Con-

tinental frequencies

95

Clayton, Myra, member, Union of Flight Attendants:

Prepared statement...

..... 136-142

Duffy, Capt. Henry A., president, Air Line Pilots Association:

List of Continental Airlines incidents reported to ALPA..

104-125

Prepared statement...

37-60

Transcription of graphic video ...

21-34

Engen, Donald D., Administrator, Federal Aviation Administration:

Information concerning National Air Transportation Inspection Pro-

gram report..

466

Prepared statement..

430-439

McGraw, Dr. Philip, psychologist: Prepared statement...

65-87

Onstad, Clark, vice president, governmental affairs, Continental Airlines:

Information concerning ALPA code-a-phone messages..

417

Prepared statement..

224-339

Schaefer, Hon. Dan, a Representative in Congress from the State of

Colorado: Opening statement.

127

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