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or Order." This service is available only for articles addressed to specific individuals by name.

(e) Firm mailing books. If an average of three or more letters is mailed at one time, the sender may use mailing books, Form 3877a, “Firm Mailing Book for Registered, Registered COD, and Certified Mail," which are furnished by the Postal Service without charge, or specially printed mailing bills. A Series of numbers will be furnished the sender. The sheets of the books become the sender's receipts. If the sender wants the firm mailing bills receipted by the Postal Service, he must present the books with the articles to be mailed. He must also obtain at his expense a stamp for endorsing the certified letters, or he may have his envelope overprinted with the endorsement. The endorsement must be a facsimile or proportionate enlargement of the oficial endorsement shown in $168.1. Following are instructions for use of firm mailing bills:

(1) Insert the word “Certified” in the space provided at the top of the bill.

(2) The mailer must endorse and number the letters. If return receipt or special delivery services are requested, mark the letters "Return Receipt Requested, Return Receipt Requested Showing Address Where Delivered," or “Special Delivery.” Prepare and attach return receipt to the back of the en. velopes with the receipt side showing.

(3) Show on the bill the number of each article and the name and address of addressee.

(4) Enter only the amount of fees paid for return receipts.

(5) Affix necessary postage to the articles.

(6) The accepting employee will count the items, postmark and receipt the bill for the total number, indicate time of mailing, if requested, and return the bill to the sender. [26 F.R. 11595, Dec. 6, 1961, as amended at 29 F.R. 2757, Feb. 27, 1964; 31 F.R. 8237, June 11, 1966; 31 F.R. 11103, Aug. 20, 1966. Redesignated at 31 F.R. 15350, Dec. 8, 1966) $ 168.5 Delivery.

(a) Procedure. Mail for delivery by carriers is taken out on the first trip after it is received, unless the addressee has requested the postmaster to hold his mail at the post office. Certified mail not restricted in delivery will be delivered to the addressee or his authorized representative. Certified mail marked "De

liver to Addressee Only” will be delivered only to the person addressed. If marked "Deliver to Addressee or Order" delivery will be made to the addressee or to a person designated in writing by the addressee to receive the mail. Delivery rules are the same as for registered mail. See § 161.9 of this chapter.

(b) Notice of arrival. · The carrier will leave a notice of arrival if he cannot deliver the certified article for any reason. The article will be brought back to the post office and held. If the article is not called for or its redelivery requested, it will be returned at the expiration of the period stated by the sender, or after 15 days if no period is stated.

(c) Rural delivery. For delivery by rural carriers or at personnel and nonpersonnel rural stations and branches, see Part 156 of this chapter.

(d) Star route delivery. Star route carriers will deliver certified mail if required by the contract, but delivery will be made only at the patron's box or along the route.

(e) Delivery records. The delivery records will be held for 2 years. At the end of that period the records will be destroyed. 126 F.R. 11596, Dec. 6, 1961, as amended at 28 F.R. 1509, Feb. 16, 1963; 31 F.R. 8237, June 11, 1966; 31 F.R. 11103, Aug. 20, 1966. Redesignated at 31 F.R. 15350, Dec. 8, 1966)

PART 171—MONEY ORDERS Sec. 171.1 Issuance of domestic money orders. 171.2 International money orders. 171.3 Cashing money orders. 171.4 Inquiries. 171.5 Requests for photostats of paid money

orders. 171.6 Wrong payment. 171.7 Nonpostal money orders.

AUTHORITY: The provisions of this Part 171 issued under R.S. 161, as amended; 5 U.S.C. 301, 39 U.S.C. 501, 506, 507, 5101-5105, unless otherwise noted. § 171.1 Issuance of domestic money

orders. (a) Where sold. Patrons may buy domestic money orders at all post offices, branches, and stations in the United States and its possessions, except for certain offices in Alaska. Money order facilities are also provided for members of the Armed Forces of the United States. Special procedures for patrons of rural routes and nonpersonnel rural stations and branches are explained in paragraph (e) of this section.

(b) Amounts, fees, payments (1) Money order amounts. Patrons should ask the clerk to issue a money order for the desired amount. The maximum amount for a single money order is $100. There is no limitation on the number of orders that may be purchased at one time, except when the Department may impose temporary restrictions.

(2) Money order fees.

amounts. Postmasters may accept, at their own risk, from a person whose endorsement is acceptable, a Federal Government check in payment for a money order.

(c) Putting amount, dating stamp, and initials on money orders_(1) Amount. The employee who issues the money order shall enter the amount, as follows:

(1) Machine issuance. (a) Printpunch the amount requested by the purchaser in the order and both stubs in the manner described in the Operators Manual, copy of which was packed with each machine.

(6) Enter control stamp for the same or next higher amount after the words "Note Valid For More Than".

(c) The Illustration also shows the proper manner of issuing order for payment in Canada. (The rate of exchange use in the illustration is hypothetical.)

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(1) Manual issuance. (a) If the print-punch machine is inoperable, a money order should be issued in the manner Wustrated below.

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(6) If a money order is hand issued for less than $1, for example 52 cents, write in the dollars block and 52 in the cents blocks and then stamp with the lowest dollar control stamp.

(c) Manual issuance of money orders move the post office record stub, parmust be kept to the minimum. In tially detach purchaser's receipt stub, operable machines must be replaced as give the order and receipt to patron, and quickly as possible as provided in the remind him of necessity to complete inOperators Manual.

formation on the order. The purchaser (2) Dating stamp and initials. The must fill in the following information employee who issues the money order on the money order: shall put the all-purpose dating stamp (1) Name of payee and name and ad(item 570) and his initials, in ink, in the dress of purchaser. The patron must spaces provided on form.

fill in his name and address as purchaser (d) Completion of money order by and the name of the person to whom it purchaser. After receiving cash for the is to be paid. He should do this promptly order and fee, the postal clerk shall re to protect his rights in the event the

order is lost. The Post Office Department is not responsible for money orders lost before completion by the purchaser. Money orders may be payable:

(i) To purchaser, if desired.

(ii) To only one firm or person, by complete name. Don't put the name “Smith" for an individual. But “Smiths" may be used if it is the name of a company or firm.

(iii) To payee (the person to whom payable) by his official title. For example: Cashier, First National Bank; Superintendent of Insurance, New York State; Director of Internal Revenue, Baltimore.

(iv) To a person who has adopted a name in a religious order, such as Sister Theresa, or Brother Joseph.

(2) Identifying data. The purchaser should add his insurance policy number or other identification data to insure proper credit. Designate government agencies directly, as: Director of Internal Revenue; Superintendent of Documents; Veterans Administration.

(e) Issuance to rural patrons-(1) Application form. A rural patron must obtain from the carrier and complete Form 6001, “Application for Domestic Money Order.” When the carrier receives the completed Form 6001 and money, he will give the patron a numbered receipt. If the carrier cannot give the correct change, he will meet and give it to the patron on his next trip. Money must never be deposited in a rural box. When a carrier does find money in a box with completed Form 6001, he will take it to his post office for issuance of the money order. The carrier will deliver the money order, with purchaser's receipt attached, to the patron on his next regular trip. The postmaster shall keep Forms 6001 in a separate file, in money order number sequence.

(2) Requesting the mailing of order to payee. If the purchaser wants the money order mailed to the payee, he should furnish the carrier with stamped, addressed envelope large enough to accommodate the money order without folding. The carrier will take the application form, money, and envelope to the post office where a postal employee will complete the money order and mail it to the payee. No extra charge is made for this service.

(3) Form 6387 for rural carriers. Postmasters will furnish rural carriers

Form 6387, “Receipt of Carrier to Purchaser and Certificate of Postmaster for Issue of Money Order”, for the purpose of transacting money order business. These transactions shall be conducted in accordance with instructions on the back of the book cover of Form 6387.

(4) Nonpersonnel rural stations and branches. The procedures outlined in subparagraphs (1), (2), and (3) of this paragraph will be followed in providing money order service to patrons of nonpersonnel rural stations and branches. Patrons should meet the carrier at the station or branch. A supply of applications is maintained at the station or branch.

(f) Issuance to star route patrons. If required to do so by the contract, star route carriers will accept money and applications for money orders and give receipts on Form 1096, Cash Receipt, for the money. Except when an intermediate office is involved, the application and money shall be turned in for issuance of the money order at the post office at which the carrier begins and ends his trips. Wherever possible, without delay to the issuance of the money order or to the proper dispatch of mail, the carrier will submit the money order application and money to the intermediate office for issuance. When the money order will not be issued before the carrier leaves the post office, he shall be given a receipt on Form 1096 for the funds turned in. In all other respects, money order procedures for star route carriers are the same as provided in paragraph (e) in this section.

(g) Spoiled or lost money orders—(1) Spoiled when being issued. (1) The purchaser must make sure that the money order received agrees with the amount requested. When a money order is returned after it has been issued and made a matter of record, a new one will be issued. If the post office was at fault, no fee will be charged for the new one. Should the purchaser spoil an order in completing it, no charge will be made for a new one if the purchaser returns it to the post office on the same day it was issued. The purchaser's receipt for all spoiled orders must be recovered.

(ii) Disposition of spoiled orders. Postal employees shall treat money order forms that are defective by misprint or mutilation or spoiled when being issued as follows:


(a) Stamp or write boldly “NOT ISSUED" across the amount block on the order. Detach and destroy purchaser's receipt. First- and second-class officers must submit these money orders with Form 6125-A, Money Order Group Report; or Form 6126, Statement of Accountabili Money Order Business. Third- and fourth-class offices must enter “NOT ISSUED" opposite the serial number on Form 1846, Quarterly List of Money Orders Issued, or Form 1846-A, Report of Money Orders Issued, and submit the spoiled orders with the form. Spoiled—not issued money orders are processed though accounting machines and should not be pinned, stapled or have other matter attached thereto.

(6) Stamp or write "NOT ISSUED" across the amount block of the post office record (money order stub).

(2) Orders lost, mutilated, or void by endorsements-(i) Application for duplicate order. (a) The Post Office Department will replace without charge a money order (1) that is lost provided it was completed by the purchaser to show his name and address and the name of the intended payee, (2) a mutilated order, or (3) one void by too many endorsements. The owner-purchaser, payee, or endorsee-should make application for a duplicate, using Form 6401, Inquiry as to Payment of a Money Order. If a money order lost before completion by purchaser is cashed the circumstances should be reported to the postal inspector in charge.

(b) Patrons must wait 60 days after date of issue of original money order before filing Form 6401, Inquiry as to Payment of Money Order, when an order has been lost. Form 1510 should, however, be initiated and processed immediately if loss is believed to have occurred in the mail.

(c) Application for a duplicate of a multilated order or an order void by too many endorsements, on Form 6401, may be filed at any time if the order is attached.

(d) If the purchaser's receipt is presented, the post office shall endorse it "Form 6401 (date)” and return it to the applicant. The postmaster shall not keep any record of the filing of the form. Reply will be made directly to the inquirer.

(11) Issuance of duplicate order. (a) A duplicate money order will be issued in accordance with the wishes of the

purchaser-applicant without the consent of the payee or endorsee, provided that records indicate that payment has not been made. However, the purchaser has no claim on C.O.D. orders.

(b) A mutilated or void order will be sent by the post office to the Money Order Division with a properl completed Form 6401.

(c) If the amount of the money order is not of record, the Money Order Division will forward the duplicate, as well as Forms 6401 and 787, to the post office of issuance of the original order. Form 787 describes the verification required; also the disposition to be made of the replacement order and Form 6401. The employee performing the verification will initial the duplicate, if both the serial number and the amount agree with the post office record (stub). The duplicate money order will then be forwarded to the payee.

(d) If the amount of the money order is of record, the Money Order Division will forward the duplicate to the payee named on Form 6401. Form 6401 will be returned to the applicant.

(iii) Orders recovered after duplicate issued. When a duplicate order has been issued, the postal employee shall write Canceled-Duplicate Issued on the original order and send it to the Money Order Division. If the postal employee does not know whether a duplicate was actually issued, he shall send the recovered order with Form 6401, “Inquiry as to Payment of Money Order."

(iv) Payment of duplicate orders. A duplicate money order is payable only to the payee named thereon or to his endorsee. [26 F.R. 11596, Dec. 6, 1961, as amended at 27 F.R. 224, Jan. 9, 1962; 27 F.R. 4836, May 23, 1962; 28 F.R. 6645, June 27, 1963; 28 F.R. 7833, Aug. 1, 1963; 28 F.R. 10518, Oct. 1, 1963; 29 F.R. 286, Jan. 11, 1964; 30 F.R. 11719, Sept. 14, 1965; 31 F.R. 3120, Feb. 25, 1966; 31 F.R. 4207, Mar. 10, 1966; 31 F.R. 8237, June 11, 1966; 32 F.R. 6491, Apr. 27, 1967. Redesignated at 31 F.R. 15350, Dec. 8, 1966) $ 171.2 International money orders.

(a) Issuance—(1) Where sold. International money orders may be purchased at almost all first-class post offices. Some second-, third-, and fourth-class post offices have been designated to provide this service. Post offices not designated but having sufficient need for the service will make application to the regional

controller. International money orders (6) Enter amount in U.S. money. If will be issued to addressees in those coun patron requests foreign equivalent of an tries that have agreed with the United order payable in one of the following States to conduct such business.

countries, see paragraph (b) of this (2) Application. (i) For all countries section, Conversion tables, and enter and localities listed in subparagraphs that amount also: Great Britain and (8) and (9) of this paragraph, the inter Northern Ireland, Guyana, Ireland, New national money order form is used and Zealand, Republic of South Africa, Belapplication must be made on Form 6701; gium, Denmark, France, Luxembourg, for Mexico an optional application Netherlands, Norway, Surinam, Sweden, (Form 6701-A), is provided. In some Switzerland, and Tunis. cases, the order is written in foreign (c) Give receipt to patron, and send currency. In most cases, the amount is order to the International Money Order written in U.S. dollars and converted Branch, Post Office Department, General into foreign currency in the country Accounting Office Building, Washington, where payable.

D.C. 20260, by ordinary mail. When nec(ii) Purchasers must complete Form essary, also attach any required foreign 6083, Supplemental International Money language advice, Form 6083, SupplemenOrder Advice, written in the foreign lan tal International Money Order Advice. guage if possible, when they send money (See subparagraph (2) (ii) of this paraorders payable in Greece, Lebanon, Syria, graph.) Yugoslavia, and Japan.

(d) If the patron wishes expedited (iii) When the international money service, he may purchase an airmail order form is used, purchasers will be stamp for affixing to the envelope transgiven a receipt. The postmaster will ar

mitting the order to the International range for sending the order abroad, as

Money Order Branch, Post Office Deprescribed in subparagraph (4) (11) (c)

partment, General Accounting Office of this paragraph.

Building, Washington, D.C. 20260. The (iv) Purchasers must state the fol

money order will be included by that of

fice with others for the same country, lowing details in their application re

and no stamp need be furnished for its garding the payee: full name, exact

transmission overseas by airmail. address, name of city, town, or village;

(5) Refunds. The amounts of orders name of the canton, department, or

sent on the international form may not district as the case may be. If the payee

be repaid until authorized by the foreign is a woman, state whether single, mar

postal administration. Form 6684, ried, or widowed.

Inquiry Concerning International Money (3) Domestic international money or

Order Issued in the United States, shall ders. For countries listed in subparagraph

be verified with the particulars on the (7) of this paragraph the domestic

application (Form 6701 or Form 6701-A) money order form is used and there is no

at the issuing post office, and sent to the application.

International Money Order Branch, Post (4) Preparation of orders—(i) When

Office Department, General Accounting domestic form is used. Postal employees

Office Building, Washington, D.C. 20260, shall handle in the same manner as for

when purchaser requests repayment on domestic orders. For Canada, the amount

U.S. issued orders. on the order must be expressed in both

(6) Lost reissued orders. The postUnited States and Canadian money.

master shall report the facts concerning Consult the current conversion table.

lost reissued orders (an order certified Put the amount received in U.S. money to the United States by a foreign counin the figure block. Write the Canadian

try and reissued in the United States) amount under the figure blocks and put

to the International Money Order Canadian before it.

Branch, Post Office Department, General (ii) When international form is used.

Accounting Office Building, Washington, Postal employees shall complete the

D.C. 20260. transaction the same way as for a domes

(7) Countries where service is availtic money order, with these exceptions:

able on domestic basis. (a) Print all particulars of the application on the order, including office of 1 See subparagraph (3) of this paragraph payment, if known.

and § 171.4(b) (111) of this chapter.


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