Government Operations. Government Activities
and Transy ortation Suliommittee,

AVIATION SAFETY MANAGEMENT: CONTINENTAL
AIRLINES A CASE STUDY

HEARINGS

BEFORE A

SUBCOMMITTEE OF THE

COMMITTEE ON

GOVERNMENT OPERATIONS

HOUSE OF REPRESENTATIVES

NINETY-EIGHTH CONGRESS

SECOND SESSION

JUNE 13 AND 14, 1984

Printed for the use of the Committee on Government Operations

39-223 O

U.S. GOVERNMENT PRINTING OFFICE

WASHINGTON 1984

COMMITTEE ON GOVERNMENT OPERATIONS

JACK BROOKS, Texas, Chairman

WILLIAM M. JONES, General Counsel

JOHN E. MOORE, Staff Administrator
JOHN M. DUNCAN, Minority Staff Director

BY34 28j685

CONTENTS

Hearings held on-

June 13..

June 14

Statement of—

Burnett, James, Chairman, National Transportation Safety Board, accom-

panied by Herbert Banks, Director, Bureau of Field Operations, and

Alan Crawford, Senior Aviation Investigator, Los Angeles Field Office...

Clayton, Myra, member, Union of Flight Attendants.....

Collins, Hon. Cardiss, a Representative in Congress from the State of

Illinois, and chairwoman, Government Activities and Transportation

Subcommittee: Opening statement.

Duffy, Capt. Henry A., president, Air Line Pilots Association, accompa-

nied by Harold Marthinsen, director of accident investigation; Capt.

Don McClure, member, ALPA Accident Investigation Board; Capt. Wil-

liam Laughlin, former chief pilot, Continental Airlines; and Dr. Philip

McGraw, psychologist......

Engen, Donald D., Administrator, Federal Aviation Administration, ac-

companied by H.C. McClure, Director, Western Pacific Region, and

Anthony J. Broderick, Deputy Assistant Administrator for Aviation

Standards

Onstad, Clark, vice president, governmental affairs, Continental Airlines,

accompanied by Richard M. Adams, senior vice president of operations;

Capt. Richard Hillman, senior director of flying; and Rae Tate, manag-

er, inflight training and procedures

Letters, statements, etc., submitted for the record by-

Adams, Richard M., senior vice president of operations, Continental Air-

lines: 112 FCC violations..

Page

1

425

472

133

1

14

427

147

153-220

Air Transport Association of America: Prepared statement

Burnett, James, Chairman, National Transportation Safety Board:

Board reports concerning Continental Airlines and other airlines

Excerpt from the Federal Register of September 11, 1980..

Prepared statement...

3-12

492-497

500-501

476-484

Collins, Hon. Cardiss, a Representative in Congress from the State of

Illinois, and chairwoman, Government Activities and Transportation

Subcommittee: December 20, 1983, memorandum concerning new Con-

tinental frequencies..

95

Clayton, Myra, member, Union of Flight Attendants:

Prepared statement...

136-142

Duffy, Capt. Henry A., president, Air Line Pilots Association:

Engen, Donald D., Administrator, Federal Aviation Administration:

Information concerning National Air Transportation Inspection Pro-

gram report..

466

Prepared statement..

430-439

McGraw, Dr. Philip, psychologist: Prepared statement..

65-87

Onstad, Clark, vice president, governmental affairs, Continental Airlines:

Information concerning ALPA code-a-phone messages....

417

Prepared statement....

224-339

Schaefer, Hon. Dan, a Representative in Congress from the State of
Colorado: Opening statement...

127

APPENDIX

August 14, 1984, letter from the Federal Aviation Administration, to Chair-

woman Collins, with enclosures....................

(III)

505